Privacy policy

Privacy Policy

Last updated: January 1, 2026

KissCustoms Corporation (“KissCustoms,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

What we collect

When you visit our site or place an order, we may collect:

  • Contact details: name, email, phone number
  • Shipping & billing details: address and order information
  • Payment info: payments are processed by secure payment providers (we don’t store full card numbers)
  • Account details (if you create an account): login and profile info
  • Customer support details: messages, emails, and any photos you send us (for example, damage claims)
  • Device & usage data: IP address, browser/device info, pages viewed, and actions on the site
  • Cookies & similar tech: described below

How we use your information

We use your information to:

  • Process orders (confirmations, payment, shipping, delivery, and returns/damage claims)
  • Provide customer support and respond to questions
  • Improve our store (performance, troubleshooting, analytics)
  • Prevent fraud and protect our business (security and risk checks)
  • Send updates and marketing (optional) if you opt in (you can opt out anytime)

How we share your information

We share information only as needed to run the store and fulfill orders, such as with:

  • Shopify (our ecommerce platform)
  • Payment processors (to process transactions)
  • Shipping carriers (to deliver your order and provide tracking)
  • Service providers that help us operate the store (analytics, email, customer support tools)

We may also share information if required to comply with laws, enforce our policies, or protect our rights and safety.

Cookies

We use cookies and similar technologies to:

  • Keep the site working properly
  • Remember preferences and cart activity
  • Understand how visitors use the site (analytics)
  • Help with marketing (only where enabled)

You can control cookies through your browser settings. Blocking cookies may affect site features (like keeping items in your cart).

Your choices

You can:

  • Opt out of marketing emails using the “unsubscribe” link in any email
  • Update your account information (if you have an account)
  • Request access, correction, or deletion of certain personal information by contacting us
  • Control cookies in your browser settings

Data security

We use reasonable safeguards to protect your information, but no method of transmission or storage is 100% secure.

Children’s privacy

Our store isn’t intended for children under 13, and we don’t knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact us

KissCustoms Corporation
Email: info@kisscustoms.com
Phone: (929) 683-0229
Address: 136 Madison Avenue, New York, NY 10016, United States
Support Hours: Mon–Fri, 10:00 AM – 6:00 PM (ET)